Policies

Check-in

Between 3 P.M. and 7 P.M. We base our errands and staffing around your arrival time. IF YOUR ARRIVAL TIME CHANGES PLEASE INFORM US. Call 503-287-7131 between 9 A.M. – 5 P.M. (PST) should you have questions.

Check-out

11 A.M. (Group booking check-out time is 10:30 A.M.)

Room subject to change

If booking only 1 night, your room is subject to upgrade/change at no additional charge to you.

Occupancy

2 adults per room only (roll-away beds are $50 per night and available in only select rooms)

Payment

To secure your reservation, your credit card will be charged 50% of your total stay and you will receive an email confirming your reservation. The balance will be due upon check-in. Visa, MasterCard, Discover, and American Express.

Cancellation Policy

 Your 50% deposit is refundable with a minimum of 14 days advance notice of your scheduled arrival (30 days advance notice for group reservations and reservations scheduled during holidays) minus a $50 cancellation fee. All cancellations must be sent via email and guest(s) must retain proof of receipt by Portland’s White House. Please note that “no-shows” and same-day cancellations will be charged for their entire stay.

Breakfast

Served in our main dining room 8 & 8:30 A.M. daily. *Let us know which time works best for you.

All food and beverage

Consumed by guests at PWH must be sold by and served by PWH staff. This is a requirement of our insurance policy and the OLCC.

Non-smoking

No smoking is allowed inside or in the immediate vicinity of Portland’s White House.

Pets

No pets are allowed

Parking

Use street parking adjacent to Portland’s White House only.

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